Secretariat, Project Management, Evaluation and Feedback Directorate (SPEFD)

This directorate serves as the backbone of Project Return, ensuring smooth operations, effective project execution, and continuous improvement through evaluation and feedback.

Functions:

• Secretarial Services:
  • Manage internal communication channels and information flow.
  • Coordinate meetings, schedules, and travel arrangements.
  • Oversee document management, record-keeping, and archiving systems.
  • Prepare reports and presentations for leadership.
  • Facilitate collaboration between all directorates.
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• Project Management:
  • Develop and implement project plans, timelines, and budgets.
  • Manage project resources effectively (human resources, finances, materials).
  • Monitor project progress and identify potential risks and roadblocks.
  • Ensure projects align with Project Return’s overall strategic objectives.
  • Report project performance metrics to leadership.
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• Evaluation and Feedback:
  • Develop and implement evaluation frameworks for Project Return programs and activities.
  • Conduct surveys, interviews, and focus groups to gather feedback from beneficiaries, partners, and staff.
  • Analyze data to assess the reach, impact, and effectiveness of Project Return’s work.
  • Identify best practices and areas for improvement across all directorates.
  • Communicate evaluation findings and recommendations to leadership for informed decision-making.
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Benefits:

• Streamlined Operations: Centralized management of administrative tasks allows other directorates to focus on their core missions.
• Enhanced Project Delivery: Strong project management ensures efficient resource allocation, timely execution, and project success.
• Data-Driven Decision Making: Evaluation provides valuable insights to refine strategies and maximize impact.
• Continuous Improvement: Integration of feedback mechanisms fosters a culture of learning and adaptation.
• Transparency and Accountability: SPEFD demonstrates Project Return’s commitment to responsible resource management and effectiveness.
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Considerations:

• Staffing: Require personnel with expertise in administration, communication, project management, data analysis, and evaluation methodologies.
• Technology Integration: Utilize project management software, online survey tools, and data visualization tools for efficiency and effectiveness.
• Clear Communication: Establish clear communication channels within SPEFD and with other directorates for seamless information flow.
• Feedback Mechanisms: Implement accessible methods for gathering feedback from internal and external stakeholders.
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Overall, the SPEFD plays a critical role in Project Return’s success by ensuring smooth operations, effective program delivery, and continuous improvement through evaluation and feedback.